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Help with your download

I cannot find my download link

Your download button is on the thank you page after payment. Bookmark it: the button keeps working. If you chose "Yes please" for tips at checkout, your link is also in our first email. Check your promotions and spam folders. Still stuck? Email help@menopausehairguide.com with the email address you used at checkout and we will send it again.

Can I get a refund?

Because the guide is digital content, you asked for immediate access at checkout and acknowledged that the 14 day right to cancel ends once it is supplied. Your statutory rights still apply: if the file is faulty or not as described, email us and we will put it right or refund you. See the refund policy.

Opening the PDF

On a phone, tap the link and choose to open in Books (iPhone) or a PDF reader (Android). On a computer, any browser or PDF reader works.

Printing

The guide is A4. For US Letter paper, choose "Fit to page" in your print settings. Print only the worksheets you need.

Medical questions

We cannot give personal medical advice. Please speak to a qualified hair expert or your GP.